To ensure that students are studying under a safe environment with proper protection coverage, various insurance schemes, named Group Personal Accident Insurance for Students’ Activities and Student Travel Insurance Plan, are arranged to cover our students in different circumstances. Students can apply for insurance claims via SAO when the need arises. For details, please click here to refer to the Finance Office’s website.
To expedite the claim process, the claimant should report claim to Finance Office via Student Affairs Office of the University by completing the Group Personal Accident (GPA) Accident Claim Form and the Accident/ Incident Report Form. The forms, together with supporting documents, should be submitted to Student Affairs Office for any claims within 30 days after the date of the accident. Otherwise, the Insurer reserves its right to refuse any claim due to late submission.
All supporting documents (original) must be presented for any claims, such as copy of death certificate or autopsy report indicating the cause of death (applicable for death claim) police report, documentary proof certifying the claimant is suffering from permanent disability, original receipts with diagnosis, other medical reports and original hospital statement and receipt. Please refer to the Finance Office’s website for detailed claims procedures and documents required under each section.
Students are advised to decide whether it is essential to purchase ADDITIONAL Personal Accident insurance package before participating in and/or attending any school activities organized/arranged by the insured and/or student organizations during the period of insurance anywhere in worldwide.
Student Travel Insurance
1) Report the loss to the police and relevant party immediately / Visit a qualified medical practitioner for medical consultation immediately
2) Keep proofs about the loss / medical consultation (e.g. boarding pass/police report/original copy of receipt)
- Group Travel Insurance Claim Form
- SID (copy)
- HKID (copy)
- Boarding pass
- Proof for loss of belongings issued by the airline company / relevant parties
- Proof for damage of belongings issued by the airline company / relevant parties
- Lost item receipt
Student Group Personal Accident (GPA) Insurance
Please complete and submit GPA Accident Claim Form to SAO within 30 days after the date of Accident together with supporting document.
Guidelines on GPA Basic Cover of the Hang Seng University of Hong Kong (Basic Cover for all REGISTERED Students)
Guidelines on GPA Top-up Cover of the Hang Seng University of Hong Kong (Insurance Cover for Students Participating in Local or Overseas Job Placement/ Internship/ Arranged/ Approved/ Endorsed by the University)
GPA Standard Policy and Accident Claim Form