Useful Information
香港恒生大學新設立24小時情緒支援熱線 (5702 1707) HSUHK 24-hour Student Emotional Support Hotline 5702 1707
To better support students’ emotional well-being and mental health needs, the Student Affairs Office has established a 24/7 Emotional Support Hotline (5702 1707).
This new 24-hour hotline is supported by professional counsellors from the Christian Family Service Centre. It is exclusively available to HSUHK students, offering confidential emotional support, stress relief, and immediate mental health assistance.
Whether you are in Hong Kong or abroad, facing life’s small frustrations or emotional challenges—or simply in need of someone to talk to—please make use of this dedicated support service.
You may converse in Cantonese, Mandarin, or English.
為更貼心地支援學生的情緒與心理健康需要，學生事務處特別設立了24小時情緒支援熱線 (5702 1707)。
此新設立之24小時熱線由基督教家庭服務中心專業輔導員接聽，專為香港恒生大學學生提供保密的情緒支援、舒解壓力及即時心理健康協助。
無論你身處本地還是異地，遇到生活的小煩惱、心情困擾，或只是需要一個傾訴的空間，皆可善用這服務。你可選擇以廣東話、普通話或英語交流。
Medical and Safety 醫療與安全
If you encounter a fire or other emergencies, feel that your personal safety is threatened, or witness any crime, please call 999 to contact the police, fire department, or to summon an ambulance.
You can also report lost property, cybercrime, or phone harassment through the Hong Kong Police Force’s online reporting system.
If you become ill, Hong Kong’s healthcare system is world-renowned and offers emergency medical services and outpatient services around the clock. If you need public or private medical services during your stay in Hong Kong, the following webpage will provide you with quick and convenient information.
若遇火災或其他緊急情況，或感到個人安全受到威脅，或目擊任何罪案，請撥打 999 聯絡警方、消防處或召喚救護車。你亦可以透過香港警隊的電子報案室報失財物、舉報科技罪案或電話騷擾。
如果你生病了，香港的醫療系統享譽全球，提供全天候的緊急醫療服務及門診服務。如果你在香港期間需要公營或私營的醫療服務，以下網頁將為你提供快速和便捷的信息。
Useful Information
| a. HSUHK Campus Security (24hrs) 香港樹仁大學校園保安（24小時） | 3963 5166 |
| b. Campus Development and Management Office Help Desk (office hours) 校園發展及管理辦公室幫助台（辦公時間） | 3963 5100 |
| c. Emergency 緊急情況 | 999 |
| d. HKSAR Customer Service Hotline 香港特別行政區客戶服務熱線 | 1823 |
| e. Contact for Ambulance 救護車聯絡 | 2735 3459 |
| f. Fire Services Inquiry Hotline 消防服務查詢熱線 | 2723 2233 |
| g. Siu Lek Yuen Fire Station 小瀝源消防局 | 2647 7515 |
| h. Siu Lek Yuen Police Station 小瀝源警署 | 2636 8214 |
| i. Home Affairs Department 民政事務局 | 2551 0111 |
| j. Water Services Department 水務署 | 2824 5000 |
| k. Drainage Services Department 渠務署 | 2300 1110 |
| m. Food and Hygiene Department（Sha Tin） 食物環境衞生署 | 2634 0112 |
| n. Weather Report 天氣報告 | 1878 200 |
| o. Hong Kong Observatory Inquiry 香港天文台查詢 | 2926 8200／2926 8476 |
| p. China Light and Power 中華電力 | 2728 8333 |
| q. Towngas Company（24hour） 香港中華煤氣有限公司 | 2880 6988／2880 6999 |
| r. Pest Control Unit (FEHD) 食物環境衞生署 | 2606 5653 |
| s. Agriculture, Fisheres and Conservation Department 漁農自然護理署 | 2733 2235 |
Government Policies for Non - Local Students/ 非本地學生的政府政策
Extension of Stay
- Must hold a valid student visa and remain enrolled full-time in an accredited program.
- Application should be submitted before visa expiration through the Immigration Department’s e-Visa portal.
- Processing takes 4-6 weeks, and there’s no fee for extensions.
- For further information, please refer to GovHK: Services for Non-permanent Residents
Employment During Studies
- Non-local students can work up to 20 hours per week during the academic term and full-time during holidays.
- Must have a valid student visa allowing for part-time work Employment After Studies.
Employment After Studies
- Graduates may apply for a Post-Graduation Work Visa (IANG), allowing them to stay in Hong Kong for 12 months for job search or to work.
- Must submit the application within 6 months of graduation.
- For more details, please refer to GovHK: Online application for Immigration Arrangements for Non-local Graduates (IANG)
延長停留
- 必須持有有效的學生簽證，並全日制註冊於認可的課程中。
- 申請必須在簽證到期前通過入境事務處的電子簽證平台提交。
- 處理時間為4至6週，延長簽證不需支付費用。
- 有關更多資訊，請參考GovHK：非永久居民服務。 GovHK: Services for Non-permanent Residents
在學期間的就業
- 非本地學生在學期內每週最多可工作20小時，假期期間可全職工作。
- 必須持有允許兼職工作的有效學生簽證。
畢業後的就業
- 畢業生可以申請畢業後工作簽證（IANG），允許畢業生在香港停留12個月以尋找工作或工作。
- 必須在畢業後6個月內提交申請。
- 有關更多詳細信息，請參考GovHK：非本地畢業生的移民安排在線申請（IANG） GovHK: Online application for Immigration Arrangements for Non-local Graduates (IANG)。
Student Development and Campus Life Section
Tel: 3963 5635
Email: risesupport@hsu.edu.hk
Whatsapp: 6949 1560
Wechat: risesupportHSU
