Tag: Our Services – Campus Life

RISE Project (Useful Information)

Useful Information

HSUHK Campus Security (24hrs) 3963 5166
香港恒生大學24小時校園保安熱線 39635166

HSUHK 24-hour Student Emotional Support Hotline (5702 1707)
香港恒生大學新設立24小時情緒支援熱線 (5702 1707)

Counselling | Student Affairs Office

To better support students’ emotional well-being and mental health needs, the Student Affairs Office has established a 24/7 Emotional Support Hotline (5702 1707). 

This new 24-hour hotline is supported by professional counsellors from the Christian Family Service Centre. It is exclusively available to HSUHK students, offering confidential emotional support, stress relief, and immediate mental health assistance. 

Whether you are in Hong Kong or abroad, facing life’s small frustrations or emotional challenges—or simply in need of someone to talk to—please make use of this dedicated support service. 

You may converse in Cantonese, Mandarin, or English. 

為更貼心地支援學生的情緒與心理健康需要，學生事務處特別設立了24小時情緒支援熱線 (5702 1707)。 

此新設立之24小時熱線由基督教家庭服務中心專業輔導員接聽，專為香港恒生大學學生提供保密的情緒支援、舒解壓力及即時心理健康協助。 

無論你身處本地還是異地，遇到生活的小煩惱、心情困擾，或只是需要一個傾訴的空間，皆可善用這服務。你可選擇以廣東話、普通話或英語交流。 

Medical and Safety 醫療與安全

If you encounter a fire or other emergencies, feel that your personal safety is threatened, or witness any crime, please call 999 to contact the police, fire department, or to summon an ambulance.

You can also report lost property, cybercrime, or phone harassment through the Hong Kong Police Force’s online reporting system.

If you become ill, Hong Kong’s healthcare system is world-renowned and offers emergency medical services and outpatient services around the clock. If you need public or private medical services during your stay in Hong Kong, the following webpage will provide you with quick and convenient information.

若遇火災或其他緊急情況，或感到個人安全受到威脅，或目擊任何罪案，請撥打 999 聯絡警方、消防處或召喚救護車。你亦可以透過香港警隊的電子報案室報失財物、舉報科技罪案或電話騷擾。

如果你生病了，香港的醫療系統享譽全球，提供全天候的緊急醫療服務及門診服務。如果你在香港期間需要公營或私營的醫療服務，以下網頁將為你提供快速和便捷的信息。

Useful Information

a. HSUHK Campus Security (24hrs)
香港恒生大學校園保安（24小時）		3963 5166
b. Campus Development and Management Office Help Desk (office hours)
校園發展及管理辦公室幫助台（辦公時間）		3963 5100
c. Emergency
緊急情況		999
d. HKSAR Customer Service Hotline
香港特別行政區客戶服務熱線		1823
e. Contact for Ambulance
救護車聯絡		2735 3459
f. Fire Services Inquiry Hotline
消防服務查詢熱線		2723 2233
g. Siu Lek Yuen Fire Station
小瀝源消防局		2647 7515
h. Siu Lek Yuen Police Station
小瀝源警署		2636 8214
i. Home Affairs Department
民政事務局		2551 0111
j. Water Services Department
水務署		2824 5000
k. Drainage Services Department
渠務署		2300 1110
m. Food and Hygiene Department（Sha Tin）
食物環境衞生署		2634 0112
n. Weather Report
天氣報告		1878 200
o. Hong Kong Observatory Inquiry
香港天文台查詢		2926 8200／2926 8476
p. China Light and Power
中華電力		2728 8333
q. Towngas Company（24hour）
香港中華煤氣有限公司		2880 6988／2880 6999
r. Pest Control Unit (FEHD)
食物環境衞生署		2606 5653
s. Agriculture, Fisheres and Conservation Department
漁農自然護理署		2733 2235

Government Policies for Non - Local Students/ 非本地學生的政府政策

Extension of Stay

  • Must hold a valid student visa and remain enrolled full-time in an accredited program.
  • Application should be submitted before visa expiration through the Immigration Department’s e-Visa portal.
  • Processing takes 4-6 weeks, and there’s no fee for extensions.
  • For further information, please refer to GovHK: Services for Non-permanent Residents

Employment During Studies

  • Non-local students can work up to 20 hours per week during the academic term and full-time during holidays.
  • Must have a valid student visa allowing for part-time work Employment After Studies.

Employment After Studies

延長停留

  • 必須持有有效的學生簽證，並全日制註冊於認可的課程中。
  • 申請必須在簽證到期前通過入境事務處的電子簽證平台提交。
  • 處理時間為4至6週，延長簽證不需支付費用。
  • 有關更多資訊，請參考GovHK：非永久居民服務。 GovHK: Services for Non-permanent Residents

在學期間的就業

  • 非本地學生在學期內每週最多可工作20小時，假期期間可全職工作。
  • 必須持有允許兼職工作的有效學生簽證。
 

畢業後的就業

Student Development and Campus Life Section

Tel: (852) 3963 5635
Whatsapp: (852) 6949 1560
Email: risesupport@hsu.edu.hk

RISE Project (Living in HK Guide)

Living in Hong Kong Guide/ 香港生活指南

To comply with immigration regulations and ensure a seamless studying experience, all non-local students at the University must hold a valid student visa that allows them to stay legally throughout their academic programs. Not adhering to the conditions of their stay could result in legal repercussions. The University is dedicated to offering guidance and support to assist students in effectively managing visa-related issues.

It is crucial for non-local students to keep their student visas valid at all times. Any violations or breaches of the conditions of their stay may lead to prosecution by the Immigration Department. If found guilty, individuals could face a Level 5 fine (HK$50,000) and be imprisoned for up to two years.

為了遵守移民法規並確保順利的學習體驗，所有非本地學生必須持有有效的學生簽證，以維持在學術課程期間的合法居留。未遵守居留條件可能會導致法律後果。大學致力於提供指導和支持，幫助學生有效處理與簽證相關的事務。非本地學生必須隨時保持他們學生簽證的有效性。任何違反或違背居留條件的行為均可能導致入境事務處的起訴。如果被定罪，個人可能面臨第五級罰款（港幣50,000元）和最高兩年的監禁。

Before Arrival Hong Kong/ 抵達香港前

Before Arrival Hong Kong

Study VISA

  • Apply for a student visa through the Hong Kong Immigration Department.
  • Required documents include an admission letter from HSUHK, proof of financial support, and completed visa application forms.
  • Processing time is typically 4-6 weeks, so apply early.

Landing Slip

  • Upon arrival in Hong Kong, you will receive a landing slip as proof of legal entry.
  • Keep this document safe, as it may be required for further administrative processes.

Things to Bring

  • Personal identification (passport, visa).
  • Academic documents (transcripts, certificates).
  • Essentials (clothing suitable for Hong Kong’s climate, toiletries).
  • Laptop and necessary school supplies.
  • Any prescribed medications and a basic first-aid kit.

抵達前

學生簽證

  • 透過香港入境事務處申請學生簽證。
  • 需要的文件包括香港恒生大學的錄取通知書、財務支持證明以及填妥的簽證申請表格。
  • 處理時間通常為4至6週，因此請及早申請。

入境許可證

  • 抵達香港後，您將收到入境許可證作為合法入境的證明。
  • 請妥善保管此文件，因為在進一步的行政程序中可能需要使用。

攜帶物品

  • 個人身份證明（護照、簽證）。
  • 學術文件（成績單、證書）。
  • 必需品（適合香港氣候的衣物、洗漱用品）。
  • 筆記本電腦及必要的學校文具。
  • 任何處方藥物和基本的急救包。

Setting up life in Hong Kong / 建立香港生活

認識恒生大學

  • 透過訪問恒生大學網站，熟悉校園佈局、設施和學生服務。
    參加恒生大學舉辦的迎新會，了解學術資源、社團和支援服務。

香港身份證

  • 如果您計劃停留超過180天，請在抵達後30天內申請香港身份證。前往入境事務處申請；所需文件包括您的學生簽證和登陸紙。

學生八達通卡

  • 獲取學生八達通卡，以便在公共交通上方便出行及在各商店享受折扣。有關學生八達通卡的詳細信息，請參考地鐵學生旅遊計劃 | 學生事務處。
  • 您可以在地鐵站或便利店申請此卡。更多信息可在八達通網站上獲得。

Getting to Know HSUHK

  • Familiarize yourself with the campus layout, facilities, and student services by visiting the HSUHK website.
  • Attend orientation sessions hosted by HSUHK to learn about academic resources, clubs, and support services.

HKID Card

  • Apply for a Hong Kong Identity Card (HKID) within 30 days of arrival if you plan to stay longer than 180 days.
  • Visit the Immigration Department for the application; necessary documents include your study visa and landing slip.

Student Octopus Card

Landing Slip
入境標籤

Upon your arrival in Hong Kong, you will be issued a landing slip by the Hong Kong Immigration Department. This document, commonly referred to as the “小白條,” contains important information, including your English name, travel document number, date of arrival, and the conditions and duration of your stay in Hong Kong.

It is a crucial official document that you must carry with you at all times during your studies in Hong Kong.

當你抵達香港時，將由香港入境事務處發放一份入境標籤，俗稱「小白條」。這份文件包含重要資訊，包括你的英文姓名、證件號碼、入境日期以及在香港的逗留條件和期限。

這是一份重要的官方文件，您在香港學習期間必須隨身攜帶。

Guidelines for Selecting Electrical Appliances
選擇電器的指引

Electrical Voltage Standards in Hong Kong
The standard electrical voltage in Hong Kong is 220 volts AC at 50Hz. Please ensure that you purchase only electrical appliances that comply with local safety regulations (see note 1) for use in Hong Kong. Appliances brought in from outside Hong Kong may not be suitable for local power supply conditions (such as rated voltage and frequency) and environmental factors (such as temperature and humidity).

插頭標準
Hong Kong primarily uses a 3-pin UK-style plug. Students must buy and use electrical appliances equipped with a 3-pin plug that meets safety standards.

香港的電壓標準
香港的標準電壓為220伏特交流電，頻率為50赫茲。請確保所購買的電器符合當地法定安全規範（見附註1），以便在香港使用。從外地帶回的電器可能不適合在本港的電力供應條件（例如額定電壓和頻率）及環境因素（如溫度和濕度）下使用。

插頭標準
香港主要使用英式三腳插頭。同學所選購及使用的電器必須裝有符合安全標準的三腳插頭。

Useful App 應用程序

Travel

MTR 港鐵–  Apple/Google

Bus 九龍巴士 – Apple/ Google

Map 地圖 – Apple / Google

Food

Openrice 香港開飯喇 – Apple/ Google

Keeta – Apple/ Google

E-payment

Payme – Apple / Google

Alipay HK 支付寶香港
Apple/ Google

Octopus 八達通- Apple / Google

 

Student Development and Campus Life Section

Tel/ 電話: (852) 3963 5635
Whatsapp: (852) 6949 1560
Email/ 電郵 :  risesupport@hsu.edu.hk

 
Rise Wechat QR code - code

RISE Project (Event Highlights)

Event Highlights 活動重點

HSUHK receives Best Partnership in Crime Prevention Award

Image_20251023191238-768x511

Dr Belinda Yau of the Anti-Scam Education and Research Programme (left) with Dr Cheung Pui-sze, Director of Student Affairs (right), accepting the award on HSUHK’s behalf.

21 October 2025 

HSUHK was awarded the prestigious Best Partnership in Crime Prevention Award by the Hong Kong Police Force (New Territories South) at the 2024-2025 New Territories South Best Security Personnel Awards Presentation Ceremony cum Security Information Fair on 21 October 2025. This accolade celebrates HSUHK’s dedicated efforts in promoting anti-scam awareness among its students and staff.

Since the launch of the Anti-Scam Education and Research Programme in 2024, HSUHK has actively collaborated with internal and external partners to conduct regular anti-scam initiatives, fostering a safer and more informed campus community.

香港恒生大學（HSUHK）於2025年10月21日的2024-2025新界南最佳保安人員頒獎典禮暨保安資訊展覽中，榮獲香港警務處（新界南）頒發的卓越犯罪預防夥伴獎。這一榮譽表彰了香港恒生大學在提升學生和職員的反詐騙意識方面所作出的努力。自2024年啟動反詐騙教育與研究計劃以來，香港恒生大學積極與內部和外部夥伴合作，定期開展反詐騙活動，促進更安全和更具知識的校園社區。

Student Development and Campus Life Section

Tel: (852) 3963 5635
Whatsapp: (852) 6949 1560
Email: risesupport@hsu.edu.hk

RISE Project (Campus Life)

Campus Life 校園生活

For more details: Campus Map | The Hang Seng University of Hong Kong

School Facilities / 學校設施

Library

圖書館
S H Ho Academic Building - Block A

Sports

體育設施
The Lee Shau Kee Complex is located at Block B of the North Campus

Prayer Room

祈禱室
Location: H222 (Entrance between Block M Canteen and the outdoor swimming pool on 2/F, HSUHK campus)
For more details

Catering

餐飲

School Services / 學校服務

Career support services/ 就業支援服務

Career information for non-local students

Personal Growth and Counseling/ 個人成長與輔導服務

Personal Growth and Counseling

Scholarships & Financial Assistance/ 獎學金與經濟援助服務

Scholarships & Financial Assistance

Student Organisation/ 學生組織

Student Organisations

Student Activities Fund/ 學生活動基金

Student Activities Fund

SEN Support/ SEN 教育支援

SEN Support

Student Accommodation/ 學生住宿
Residential Colleges
Off-Campus Accommodation Support Services

Student Development and Campus Life Section

Tel: (852) 3963 5635
Whatsapp: (852) 6949 1560
Email: risesupport@hsu.edu.hk

RISE Project (Activities)

Activities 活動

Sand Art Workshop 🏖️ Paint Away Stress & Find Your Inner Peace
沙畫工作坊 🏖️ 畫走期末壓力，找回內心小確幸～

Hey there! As non-local students, we all face tons of pressure every day. Do you ever get back to your room, collapse on the bed, and just scroll endlessly on your phone while your mind is still a total mess?

Come join us! We’ve specially prepared a super healing activity just for you — Sand Art Workshop!


同學們！期末+作業都可能把你們逼成「電子鹽魚」了！每天回住宿書院第一件事就是「擺爛式葛優躺」，手機狂刷小紅書/抖音， 腦子裡卻全是「再不寫論文就要寄了」「快要考試了」？

別emo！我們特意為你們準備了一場「沙畫版解壓神器」！ 這不是普通的沙畫，這是能讓你瞬間回到「小時候外婆家門口玩沙」的快樂～

Basic Cantonese Tutorial 廣東話基礎班

The Rise Project offers a Cantonese class for non-local students. This course is specifically designed for mainland students and teaches basic Cantonese. The content covers everyday expressions and common situational dialogue exercises, providing students with a fundamental understanding of the language.

Rise Project 提供給非本地學生的廣東話課程。這個課程專為內地學生設計，教授基礎廣東話。內容涵蓋日常用語及常見情境對話練習，讓學生對廣東話有基本的理解。

HSUHK x CSSA Non-local Students Orientation Night
非本地學生迎新之夜

To help the Class of 2025 quickly adapt to life at Hang Seng University and in Hong Kong, experience the warmth and vitality of the school, and enhance their sense of belonging and collective cohesion, the Student Affairs Office of HSUHK has specially invited the CSSA to co-host a welcome event for new students. Through a variety of interactive activities and the warm guidance of senior students, they will become familiar with campus culture and meet like-minded peers in a relaxed and enjoyable atmosphere, starting their new university life with great enthusiasm.

The activities that evening include Anti- Scam promotion, dinner, speeches by the Principal and the Director of Student Affairs, a dance and song performance, sharing of a Hong Kong living guide, icebreaker games, and game awards.

為幫助25屆新生快速融入恒生大學和香港的生活，感受學校的溫暖與活力，增強歸屬感與集體凝聚力，恒生大學學生事務處特邀CSSA共同舉辦新生迎新活動。通過豐富多彩的互動環節和學長學姐的暖心引導，讓他們在輕鬆愉快的氛圍中熟悉校園文化，結識志同道合的夥伴，以滿滿的熱情開啟嶄新的大學生活。
 
當晚活動包括防詐宣傳、晚餐、校長致辭、學生事務總監致辭、舞蹈歌曲表演、香港生活指南分享、破冰遊戲及遊戲頒獎。

Student Development and Campus Life Section

Tel: (852) 3963 5635
Whatsapp: (852) 6949 1560
Email: risesupport@hsu.edu.hk

RISE Project (Anti-scam)

Anti Scam 提防騙案

Alert: Increase in Telephone Fraud

Telephone fraud has risen in recent years. To protect yourself from deception, we strongly recommend accessing the latest phone scam at 電話騙案手法全解構　防騙要訣一文看清

Additionally, please visit the Anti-Deception Coordination Centre’s website at www.adcc.gov.hk/en-hk/home.html for the latest information on scam tactics and alerts. It’s important to share this information with your classmates and friends.

You can also check the latest scam alerts (click here) and use the Scameter tool to identify potential fraud and online threats.

Important Tips to Avoid Telephone Fraud:

  • Protect Your Information: Never disclose personal details to strangers, including your HKID number, bank account information, online banking accounts, or PIN codes.
  • Be Cautious with Downloads: Avoid downloading unknown applications, clicking on suspicious links, or opening attachments in emails from unknown sources. Do not enter information into unfamiliar apps or websites.
  • Stay Informed: Keep an eye on the Anti-Fraud Coordination Center’s website at https://www.adcc.gov.hk/en-hk/home.html and remind your friends and classmates to do the same.
  • Seek Help if Needed: If you have concerns, contact the Police’s Anti-Scam Helpline at 18222 or call 999 for emergencies.

Final Reminder: Scammers use various tactics, but their ultimate goal is to steal your money. Always remember to “pause, check, and investigate” before responding to any financial requests to safeguard your assets.

警示：電話詐騙增長

近年來，電話詐騙事件有所上升。為了保護自己免受欺詐，我們強烈建議您查看警方提供的最新電話詐騙小冊子，請點擊 電話騙案手法全解構　防騙要訣一文看清

此外，請訪問反詐騙協調中心的網站 www.adcc.gov.hk/en-hk/home.html，以獲取最新的詐騙手法和警報資訊，並與您的同學和朋友分享這些信息。

您還可以查看最新的詐騙警報（點擊此處），並使用 Scameter 工具來識別潛在的詐騙和在線威脅。

避免電話詐騙的重要提示：

  • 保護您的信息： 絕不要向陌生人透露個人資料，包括您的香港身份證號碼、銀行賬戶信息、網上銀行賬戶或密碼。
  • 謹慎下載： 避免下載未知的應用程序，點擊可疑鏈接或打開來自不明來源的電子郵件中的附件。切勿在不熟悉的應用或網站中輸入信息。
  • 保持信息靈通： 隨時關注反詐騙協調中心的網站 https://www.adcc.gov.hk/en-hk/home.html，並提醒您的朋友和同學。
  • 如有疑問請尋求幫助： 如果您有任何疑慮，請聯繫警方的反詐騙熱線 18222，或者在緊急情況下撥打 999。

最後提醒: 詐騙者使用各種手法，但他們的最終目標是竊取您的金錢。請務必記住“暫停、檢查和調查”，在處理任何財務請求時，以妥善保護您的資產。

For further informaiton, please visit HSUHK Anti Scam website HSUHK Anti-Scam
如需更多信息，請訪問 HSUHK 反詐騙網站。

Student Development and Campus Life Section

Tel: (852) 3963 5635
Whatsapp: (852) 6949 1560
Email: risesupport@hsu.edu.hk

Rise Wechat QR code - code