Tag: Our Services-Support & Services
Application Forms for SEN Support
Application Forms for SEN Support

For Students
Students who wish to receive support are invited to register with us through Registration Form.
Students are welcome to fill in the online registration form with both English and Chinese.
Our SAO Officers will contact the registered students shortly for further discussion on the tailor-made support services.
Confidentiality is guaranteed within ethical and legal guidelines.
For Staff
Staff can refer cases by submitting the online referral form (staff log-in is required) or by email to sen@hsu.edu.hk with the student’s consent.
Our SAO Officers will contact the responsible staff shortly for further discussion on the tailor-made support services.
Assistive Devices and Technologies

Assistive devices and technologies are designed to enable people with special educational needs to live healthily, productively and independently, and to learn effectively. The assistive devices listed below are available for loan at the Student Affairs Office. Students who meet the eligibility requirement can borrow assistive devices by completing the borrowing form. Students will receive a confirmation email within five working days upon submission of the borrowing form. Students are encouraged to contact your designated SEN Case Officer if there is any item that you find helpful but is not on the list.
Terms & Conditions
Borrowers must read through the following Terms and Conditions before borrowing:
Eligibility
Current students who have registered for the SEN Support Service.
If you have not yet registered for the service, please complete the registration form before using the assistive devices borrowing service.
Item Collection Period
Borrowers should collect the reserved items within 5 working days of receiving the confirmation email issued by the Student Affairs Office. Any uncollected items will be released to all eligible students to borrow after the collection period.
Loan Period
The loan period for each item is up to one academic year. All loan items must be returned to the Student Affairs Office by the due date.
Extension of Loan Period
Borrowers can apply for an extension of the loan period. Please complete the borrowing form 5 working days prior to the due date for renewal.
Overdue Punishment
An overdue punishment will be imposed on each loan item if returned late. Any item(s) that are not returned within the loan period will be deemed as lost. Borrowers will be liable to pay an indemnity for the loan item(s) (the original cost of every piece of equipment and accessory).
Replacement Cost for Lost or Damaged Item
Borrowers will be liable to pay an indemnity for any damage or loss to each loan item (the original cost of every piece of equipment and accessory).
The Student Affairs Office reserves the right to amend the terms and conditions of assistive devices borrowing service. Should there be disputes, the Student Affairs Office reserves the right to the final decision.
Assistive Devices for Borrowing
Roger Touchscreen Mic Transmitter and Roger X Receivers
Product Information: Website YouTube
User Manual(Chinese version only)
Barrier-free Self Study Room in the Library
The Student Affairs Office collaborates with the Library to provide academic support facilities and services to students with special educational needs. A barrier-free self-study room (A108) is located on the 1/F of the Library which is accessible during library opening hours. For reservations, please visit the Library website.
The barrier-free facilities at the barrier-free self study room (A108):
Height Adjustable Standing Desk: Allow to custom-set the spacing between the legs with the height adjustable design
Braille Display: Translate braille to print and vice versa (Details)
Braille Embosser: Allow users to print out braille and tactile documents and graphics (Details)
Desktop Video Magnifier: Allow users to read a book easily with features such as magnification, contrast and brightness, and text-to-speech (Details)
Computer: Equipped with assistive technologies including NVDA Screen Reading Software (Details & User Guideline), EasyDots (Details), Braille Instant Translation and Editing (BRITE) (Details), and Tiger Software Suite (Details).
OrCam Read: OrCam Read is a portable gadget that captures text, converts it into audible speech, and begins reading it aloud to the user. It is suitable for individuals with mild visual impairment or reading difficulties like dyslexia. For details, please approach the library staff at the Service Counter on 1/F.
In-house HSUHK ChatGPT Service
HSUHK ChatGPT (Log-in required)
Indoor and Outdoor Navigation Service
CityGeni is an innovative mobile application that revolutionises how people navigate indoor and outdoor spaces in the city. Designed with inclusivity in mind, CityGeni offers two distinct modes to cater to diverse user needs:
1) Map Mode: This intuitive mode visually represents the surroundings, allowing users to plan their routes and track their progress effortlessly. The map can be customised to individual preferences, ensuring a seamless experience for non-disabled individuals and wheelchair users alike.
2) Text & Audio Mode: Tailored for users with visual impairments, this mode offers auditory guidance and textual descriptions, enabling them to navigate confidently. The app’s advanced features, such as real-time positioning and turn-by-turn navigation, enhance travel accessibility and reduce the risk of getting lost.
One of CityGeni’s standout capabilities is its ability to provide unobstructed pathways for all users, including those utilising wheelchairs and strollers. This barrier-free approach ensures every student can move through the campus without encountering unnecessary obstacles, fostering a truly inclusive environment.
Furthermore, CityGeni simplifies locating and connecting with others, minimising the chances of getting lost or separated. This feature is precious for students, allowing them to locate their classmates and navigate the campus together easily.
By empowering users with cutting-edge navigation tools and prioritising accessibility, CityGeni has become a transformative solution for the HSUHK community. It enables a barrier-free campus experience, ensuring that every student can confidently and independently explore the university’s facilities and connect with their peers, regardless of their abilities.
Assistive Technologies
The following software is recommended for use without additional costs.
Speech-to-text technology
The speech-to-text technology enables users to accurately convert speech into text without having to type. The software and devices below include speech-to-text functionality.
Reading and Writing Tools
Reading and writing tools allow users, particularly those with visual impairment or specific learning disabilities, to write more effectively as well as to read and comprehend content.
- Braille Instant Translation and Editing (BRITE)
- NVDA Screen Reading Software
- EasyDots
- Seeing AI
- Digital Learning Tools from Microsoft Education
- Apple Devices Accessibility Suite
- Android Devices Accessibility Suite
Math Assistant
Math Assistant assists users in learning mathematics by presenting step-by-step instructions.
For inquiries, please contact the Student Affairs Office-Diversity & Inclusion at 3963 5560 or via email to sen@hsu.edu.hk.
Awards and Co-curricular Achievements Transcript (ACT)
Awards and
Co-curricular Achievements Transcript
In addition to the Transcript of Studies, the University developed Awards and Co-curricular Achievements Transcript (ACT) to encourage students’ all-round development and recognize their achievements. The design of ACT will further support students to create a full record of their participation and achievement in co-curricular learning activities throughout their period of study, reflecting their breadth of knowledge, all-roundedness, personal effectiveness and social engagement. Achievements and activities to be recorded in the ACT will be categorized into three areas, namely
(1) Awards and Scholarships;
(2) Leadership and Service Positions; and
(3) Co-curricular Engagement
Awards and Scholarships
To showcase students’ remarkable academic and non-academic achievements during their study at the University, scholarships and/or awards administered by the University received by students would be recorded in this section. Record of scholarship / award issued by external organizations is subject to provision of scholarship / award certificate and assessment by the Student Affairs Office (SAO) and/or relevant departments / programme offices of the University.
Leadership and Service Positions
To advocate the importance of nurturing of student leaders, and to recognize students’ commitment and contribution to the community and the society, leadership and/or service positions taken up by students, both on and off-campus with responsibility last for duration of not less than one year, would be recorded in this category; one-off leadership and/or service responsibility would not be counted. Record of off-campus leadership and/or service position is subject to the provision of proof and assessment by the SAO and/or relevant departments/ programme offices of the University.
Co-curricular Engagement
To reflect students’ learning outcomes through participation in various co-curricular activities and major events, to reflect students’ development under the University’s iGPS “Desired Graduate Attributes” model.

(i) – Intellectual
Competence
Participation in activities which would induce academic interest and furnish academic knowledge of students, enhance students’ critical thinking, and strengthen problem-solving techniques could be categorized under (i) – Intellectual Competence.

(G) – Generic
Skills
Students’ generic skills would be strengthened and consolidated through participation in co-curricular activities; while sense of global citizenship and preparation for globalization and internationalization could be developed in inter-cultural learning activities.

(P) – Personal
Development
Through proactive participation and engagement in integrated student development programmes, students’ positive attitudes and characters could be developed and polished.

(S) – Social
Engagement
Participation in activities which would induce academic interest and furnish academic knowledge of students, enhance students’ critical thinking, and strengthen problem-solving techniques could be categorized under (i) – Intellectual Competence.
Preview ACT
All current students can preview your ACT at the eCampus > MyHSUHK > Student Portal > Activity > Awards and Co-curricular Achievements Transcript.
You may choose to hide or display specific records under “Edit Records“
Students can submit the external record(s) <here> which fulfill the 3 categories to the SAO for the University approval. Approved record(s) will automatically be reflected on the ACT
Application
Each copy of the ACT: HK$60 <Apply Now>
Remarks: a free copy of ACT will be given to each graduate during the Graduation Ceremony of the year of graduation. ACT with NO records in all categories will NOT be printed
Enquiry
Event Snapshot 2020
Event Snapshot
ZenTangle Connect
(2020/10)
Draw All You Can
(2020/10) (2021/01)
Soul Pastel: Soul Wall
(2020/10) (2021/01)
Soul Pastel: Tree of Life
(2020/10) (2021/01)
Points of You - With Laughs
(2020/09)
Brain Gym
(2020/09) (2021/01) (2021/02)
Time Management for a Disciplinary Life
(2020/09) (2020/10)
Mobile Booster
(2020/01/13-14)
CS-ECA-PA Hours
University Graduation Requirements:
CS-ECA-PA Hours
Only applicable to the below students marked as CS-ECA-PA hours
Academic Year | Year 1 intake | Year 2 intake | Year 3 intake |
---|---|---|---|
2021/22 | iGPS Unit & College Assembly | iGPS Unit & College Assembly | iGPS Unit & College Assembly |
2020/21 | iGPS Unit & College Assembly | iGPS Unit & College Assembly | CS-ECA-PA hours |
2019/20 | iGPS Unit & College Assembly | CS-ECA-PA hours | CS-ECA-PA hours |
2018/19 and before | CS-ECA-PA hours | CS-ECA-PA hours | CS-ECA-PA hours |
To encourage students’ all-rounded development, the University requires students to complete certain activities outside classrooms to fulfill the required hours, including Community Service (CS), Extra Curricular Activities (ECA) and Physical Activities (PA) of university graduation requirements.
No. of hours required before graduation

Timeline of the working schedule

For November, December, April and May, records will be updated twice a month.
+ Submission of records later than this date might result in the delay in the conferment of academic awards.
Activity Organized by HSUHK and Student Organization
The record will be updated to the system upon the date of receipt of the activity record by the SAO from the organizer.
Activity organized by External Parties
The record will be updated to the system upon the date receipt from the collection box location in SAO by individual students.
Application for Activity Hour - For Students ( Joining external activity )
e-Submission Procedures:
- Download the appropriate form below (SAO_SFR_Form 1/SAO_SFR_Form 2/SAO_SFR_Form 3).
- Acquire signature and the official stamp from the organizing unit for certifying your participation, otherwise, your application will not be processed.
- Complete this online form and upload the endorsed application form and supporting document(s) (if any).
- Keep the original copy of the Letter of Certification and proof (if any) of your participation, in case of any dispute of record.
Useful Information
Enquiry
Student Affairs Office
Email: sao@hsu.edu.hk